DEPARTMENTS

The mission of Veterans Services is to provide professional services for military veterans, their survivors, and their dependents who are entitled to benefits from the Arkansas Department of Veteran Affairs Contact the Marion County Veterans Service Office to obtain help in determining the benefits you or your dependents may be eligible for and to assist in completing and submitting appropriate documentation.

If the veteran or surviving spouse is not physically able to drive to the office because of their disability, the Veterans Service Office work with other outreach service organizations to coordinate a ride for the vet/spouse to come to the office. If a family member can come to the office, arrangements can be made for the paperwork to be reviewed and signed by the veteran in their home and then returned to the office to be submitted. Don't choose not to file for an eligible claim because of inability to come to the office. The Service Officer will work with the vet to ensure he is afforded the ability to file or obtain the needed services.

If needed, the Veterans Service Representative will be help direct you to other appropriate resources.

Services offered through the Veterans office:

Benefits counseling
Compensation or Pension Claims preparation and submission
Initiate and develop appeals, when appropriate

Information and referral for the following:

VA Health Care Information (or you can call 1-877-222-8387)
Post 9-11 GI Bill
Veteran Homeless Issues (or you can call 1-877-424-3838)
Women Veterans Issues
Vet/VA Home Loans

Assistance offered in filing for the following benefits:

Compensation (service-related injury or disease)
Request for increase and reevaluation of service connected disability
Non-Service Connected Pension (war era veterans only)
Survivor benefits (spouse, dependents, and parents)
Burial Benefits Eligibility
Ordering and certification of DD-214, military records, awards, and decorations
Vocational Rehabilitation (Serviced Connected)
Clothing Allowance (Service Connected)
Special Housing Grant or Auto Grant (Service Connected)
Admission to the State Veterans Homes of Arkansas
Tax Waiver Letter
Discharge upgrade and correction of military records
Disability life insurance and waiver of premiums
Assist eligible veterans and their survivors for Aid and Attendance and/or long-term care facility
Assist with notification to VA regarding changes to Dependents, Address, or Bank Account

If you don't know if you are eligible for any of the above items, contact the Veterans Service Officer for assistance in determining your eligibility.

Appointments Recommended:

An appointment keeps veterans/spouses from waiting while a scheduled veteran is being assisted. Appointments available Tuesday, Wednesday, and Thursday 11:00 a.m. to 4:30 p.m. Please call to schedule.

Access VA Benefits Threw New Site

News Release from U.S. Dept. of Veterans Affairs:

Veterans and their families may begin accessing their Department of Veterans Affairs (VA) benefits and services on the new and user-friendly VA.gov website starting April 30. Users will be able to access information about VA benefits and services through a single site rather than through multiple locations. All benefits-related features previously located in the eBenefits web portal will be available on VA.gov.

Veterans are encouraged to start logging into the site using their current Digital Service (DS) Logon or creating a new account using ID.me. “VA.gov offers Veterans an enhanced site in terms of usability and security with the implementation of two-factor authentication,” said Acting VA Under Secretary for Benefits Thomas Murphy. “The most frequently used features are now readily accessible on one website to include the ability to file a disability claim, check the status of a claim or change direct deposit and payment history.” The eBenefits site will remain functional through March 31, 2022, to give Veterans an opportunity to complete claims started on the platform. Thereafter, VA.gov becomes the single source solution to access VA benefit and service information online. U.S. Digital Service worked with thousands of Veterans to test the new and improved VA.gov. The department wanted to ensure Veterans deemed the site functional before migrating Veterans’ data.

VA.gov